![]() ![]() Type "ipconfig/all", then select Enter.Note: If you are a Windows 8 or 10 user, you can find this option by going to the right sidebar and searching for Command Prompt.In the search bar, type CMD and press Enter. Locate the MAC address in the Hardware Address field.If your device is connected wirelessly, select AirPort/Wi-Fi.If your device is connected to your Wireless Gateway using a cable, select Ethernet.Within the Info tab, find the network interface drop-down.Select the Spotlight icon in the top-right corner of the screen and type Network Utility in the Spotlight Search field.Locate the MAC address in the WiFi MAC Address field.Locate the MAC address in the WiFi Address field.Open the Settings menu by selecting the gear icon.Below are the steps to find the MAC address for common devices: If the default name that is displayed is a long string of numbers and letters, it's likely the MAC address. If you still can't identify your device, you'll need to access the hostname or MAC address in your device's settings. If the device is connected to your home network, there should be a green dot indicating that it's online which may also help with identifying what device it is. Select a device in the list, and then Device Details, to see the manufacturer. The default name of a device will be either the manufacturer-set name (i.e., hostname or MAC address) or the one you gave your device when you first set it up.įirst, try to identify your device based on the manufacturer name which is displayed within the technical details. I don't recognize the names of all the devices listed. If you've recently activated your XB6 modem (or changed your WiFi name/password), make sure you've connected all of your wireless devices using your new WiFi name and password. This might happen if a device is not properly connected to your home network. Why am I not seeing some or all of my devices in the Devices section of BlueCurve Home? ![]() Learn more about managing your devices with BlueCurve Home with these frequently asked questions. ![]()
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February 2023
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